Software Maintenance & Support (AMC)
Software support you can actually reach.
The developer who built your software moved on, nobody knows how the server works, and every small change is a crisis. We take over, document everything, fix what is urgent and keep it running — with a named contact who answers.
What does software maintenance (AMC) at Infovion include?
Infovion Technologies provides software maintenance and annual maintenance contracts (AMC) for websites, web applications and mobile apps — including bug fixes, security and dependency updates, backups, uptime monitoring, small enhancements and support with agreed response times. We also take over and stabilise software built by other developers.
What we build
What we can build for you
Bug fixes & stability
Fix what is broken, starting with what hurts your business most.
Security & updates
Framework, library and server updates, SSL renewals and vulnerability fixes.
Backups & monitoring
Daily backups, uptime checks and error alerts.
Small enhancements
A monthly allowance of hours for new reports, fields and screens.
Takeover of existing software
Code audit, documentation and a stabilisation plan for software built by someone else.
Website maintenance
Content updates, speed checks and SEO health for your website.
What you get
- Takeover audit report
- System documentation
- Monthly maintenance report
- Agreed response times by severity
- Named support contact on WhatsApp and email
Who it's for
- Businesses whose developer left
- Government departments needing AMC
- Companies with no in-house IT team
- Websites that need regular updates
Technology we use
- Node.js
- PHP
- React
- WordPress
- PostgreSQL
- MySQL
- MongoDB
- Linux servers
Cost & timeline
How much does software maintenance (AMC) cost in India?
Typical market budget ranges in India (2026), so you can plan. Your project gets its own fixed, written quote after a free discovery call.
| Project type | Typical budget |
|---|---|
| Website maintenance | ₹3,000 – 15,000 per month |
| Application AMC | Typically 15–25% of build cost per year |
| Takeover audit | ₹25,000 – 75,000 one-time |
Timeline: Takeover audit in 1–2 weeks; AMC runs yearly.
What changes the price
- Size and age of the software
- Response-time commitments
- Enhancement hours included
- Hosting management
Process
How we deliver
- 01Week 0
Discover
A free 30–45 minute call, then a short workshop for larger projects. We learn the process, users and goal — and say plainly if software isn't the answer.
- 02Within 48 hours for most projects
Plan & quote
A written scope, milestones and a fixed quote. You know the cost and the timeline before you commit.
- 031–3 weeks
Design
Wireframes and a clickable prototype you can test with your team before development starts.
- 042-week sprints
Build in sprints
Working software every two weeks on a staging link. You see progress, give feedback, and change priorities early.
- 051–2 weeks
Test & launch
Testing, your team's acceptance testing, security checks, data migration, training and go-live.
- 06Ongoing
Support & grow
30 days of free support, then an optional maintenance plan with monitoring, updates and improvements.
FAQ
Questions about software maintenance (AMC)
What is a software AMC?
A software AMC (annual maintenance contract) is a yearly agreement in which a vendor keeps your software running — fixing bugs, applying security updates, taking backups and making small changes — for a fixed fee and agreed response times.
How much does software maintenance cost?
Application AMC is typically 15–25% of the original build cost per year. Website maintenance usually costs ₹3,000–15,000 per month depending on update frequency.
Can you maintain software someone else built?
Yes. We start with a paid audit of the code and servers, document how everything works, then take over maintenance with a clear stabilisation plan.
What response time do you offer?
Response times are set by severity in the contract — for example, critical outages acknowledged within an hour during support hours.
Related services
Often paired with
Cloud, DevOps & Hosting
Hosting, CI/CD, backups, monitoring and lower cloud bills — India-hosted when needed.
ExploreCustom Software Development
Software shaped around your exact workflow — operations, billing, inventory, portals and internal tools.
ExploreWebsite & Web App Development
Fast, SEO-ready websites and React/Next.js web apps that bring in enquiries.
ExploreLet's talk about your software maintenance project.
Tell us what you want to build. You'll get a clear plan and a fixed quote — usually within 48 hours of the first call.